Load Up, Level Up Smart supports sustainable livelihoods through digital e-loading

“At Smart, we believe that technology should uplift lives. By making load accessible through Hatchiko and TELESCOOP, we’re helping everyday earners build small but more sustainable side businesses, supported by our expanding 4G and 5G network.” ~Christian So, Smart Assistant Vice President and Head of Key Accounts Modern Trade

For many Filipinos, selling cellphones is more than just a side business—it's their lifeline. Mobile services provider Smart Communications, Inc. (Smart) is making mobile load more accessible through the Hatchiko App, allowing members of the PLDT Employees Multi-Purpose Cooperative (TELESCOOP) to earn extra money through a streamlined, digital e-loading experience.

The Hatchiko program makes e-loading procedures more efficient by allowing users to manage transactions, monitor earnings, and help clients—all from their mobile devices.   It's a practical way to grow your clients and earnings without needing a physical location.   Hatchiko offers a variety of services to its clients, including bulk transaction management, platform integration, and e-load processing solutions.

“Our goal is to reshape how load reselling works by offering a digital platform that simplifies the entire process. Through the Hatchiko app, we’re empowering individuals with tools that make loading more efficient, transparent, and scalable—so they can manage their transactions with ease and grow their businesses sustainably.” ~Bill Vergel Mendoza, President of Hatchiko

TELESCOOP, a long-standing cooperative that supports PLDT employees and affiliates, has embraced digital change in order to better serve its members.   With the advent of Smart Load, Hatchiko has added a new revenue stream to its growing portfolio of digital services.

“This gives our members a meaningful opportunity to grow their income. It’s a small shift with a big impact—especially for those looking to build something of their own.” ~Benedicto Portugal, Chairperson of TELESCOOP

Smart e-load has been one of the top-selling products for retailers and resellers around the country since its 2003 launch.   Smart e-load, the world's first mobile communication technology, made prepaid services possible and made it easier for Filipinos to communicate both domestically and abroad.

As Smart expands its nationwide network, this initiative exemplifies the company's commitment to inclusive growth, where technology is used as a tool for advancement rather than only for connectivity.