Monday, April 6, 2020

UP-PGH Launches 155200 Hotline with PLDT Enterprise powering the COVID-19 Bayanihan Operations Center

"Upang magsilbing sentro na tagapag-ugnay ng ating sama-samang pagkilos, inilulunsad po natin ngayong umaga ang UP-PGH COVID19 operations center. Hindi natin magagawa ito kung hindi natin katulong ang PLDT, na pinamumunuan ni Ginoong Manny Pangilinan, na naghandog sa atin ng mga linya ng komunikasyon at mga makabagong internet application." ~Atty. Danilo Concepcion, University of the Philippines President
(IN PHOTO: The said inauguration took place at the UP-PGH Nurses’ Home, which has been converted into the COVID-19 Bayanihan Operations Center)
A joint effort between UP-PGH and PLDT Enterprise, they launched COVID-19 Bayanihan Operations Center and 155200 Hotline in response to providing assistance to the public.

The same hotline can also be used to course through donations of PPEs. PLDT Enterprise provided the dedicated hotline number, connectivity and call center IT platform. This is part of the PLDT's continuous efforts to support the nation amid this disease.

The hotline service is a joint effort between UP-PGH’s in-house IT team and PLDT’s Enterprise Business Group, which provided a dedicated hotline number, connectivity and call center IT platform.

“We look forward to working even more closely with you and providing innovative communication tools that will help you become even more effective in caring for our people in these very difficult times. Allow me to extend our most profound and deeply felt gratitude to all of you for the for the invaluable and irreplaceable service that you are providing our people and the country.” ~Manuel V. Pangilinan, PLDT Chairman & CEO
It will operate 24 hours daily and can accommodate 20 simultaneous calls at a time, in support of the tasks of the COVID-19 Bayaniihan Operations Center which is also open 24/7. The hotline will be manned by UP PGH volunteers.

UP PGH set up its operations center in line with the direction of the Department of Health to designate key government hospitals as referral facilities to handle COVID-19 patients. The other referral hospitals are the San Lazaro Hospital and the Research Institute for Tropical Medicine.

About PLDT
PLDT is the leading telecommunications and digital services provider in the Philippines. Through its principal business groups – fixed-line, wireless and others – PLDT offers a wide range of telecommunications and digital services across the Philippines’ most extensive fiber optic backbone, and fixed-line and cellular networks.

PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among Philippine--listed companies.

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