Monday, March 1, 2021

AirAsia ’s Teleport partners with food giant McDonald’s for timely and fast-moving deliveries

“We have seen the tremendous growth of our delivery business last year, which, enabled by digital technology, allowed us to serve more customers conveniently and safely from the comfort of their homes. Through partnerships like this with AirAsia and Teleport, we will be able to cater to the growing demand while maintaining the high standards of quality, commitment to convenience and accessibility, that McDonald’s is known for here in the Philippines and all over the world“. ~Mr. Kenneth Yang, McDonald’s Philippines CEO

While COVID-19 continues to endanger many different sectors of the economy, the airline industry is among the hardest hit. As we demonstrate our core value of malasakit at McDonald’s Philippines, we aim to use our omni channel presence in order to help the airline industry bounce back such as Air Asia Philippines.

McDonald’s launches a partnership with Air Asia that aims to help the company thrive as they enter a new venture into the delivery business and support displaced employees.

“our partnership with AirAsia is part of the company’s on-going digital transformation journey which started in 2009 with the launch of our McDelivery website, followed by the launch of our McDelivery App in 2014, use of 3POs in 2018 and cashless payment for McDelivery in 2020. It was through these strategic investments that enabled the company to survive the pandemic, and in our continuous pursuit of this [digital transformation], will allow us to future proof our business.” ~Ms. Margot Torres, McDonald’s Philippines Managing Director

The Memorandum of Agreement signing took place at the McDonald’s NXTGEN, Le Grand Avenue, McKinley West, Taguig City.

AirAsia’s logistics arm Teleport inked a partnership with one of the country’s largest fast-food chains - Golden Arches Development Corporation (McDonald’s Philippines), to support and ensure a fast-moving delivery of orders within the National Capital Region (NCR).

To kick off the partnership, AirAsia’s Teleport and McDonald’s executives initiated the send off with around 10 members of the airasia delivery team , some of whom are AirAsia cabin crew, pilots and ground staff at McDonald’s McKinley West, who will start delivering orders of customers within Metro Manila starting in Paranaque and Pasay City. 

“This partnership with McDonald's forms part of AirAsia’s pivot to digital transformation and opening of other lines of businesses that will provide job opportunities to everyone who have been severely impacted by the ongoing pandemic. At AirAsia, we will continue to be agile and welcoming to meaningful and positive changes that inspire growth and economic development.” ~Ricky Isla, AirAsia CEO

Teleport is an end-to-end logistics experience built for modern businesses. Aside from the last-mile delivery service of transferring items fast and safely to doorsteps performed by the airasia delivery team, Teleport also runs air cargo operations using AirAsia’s fleet and wide network of flights, utilizing existing space on passenger planes to reduce transport costs while accessing over 125 cities across Southeast Asia.

And now, the same level of efficiency can be experienced by McDonald’s customers when they order their favorite meals through the McDonald’s PH App.

“Aside from the NCR, Teleport is now present in key cities in the country such as Bacolod, Cebu, Davao, General Santos, Iloilo, Kalibo, Puerto Princesa, Tacloban, Tagbilaran, Clark, Cagayan de Oro, and Zamboanga.We hope to partner with McDonald’s in these key cities to service more McDonald’s stores in the country. AirAsia-Teleport is looking forward to the growth of our partnership with Golden Arches Development Corp. (GADC) to expand our services nationwide, as well as Southeast Asia through AirAsia’s expansive network across cities and countries. McDonald’s in the Philippines is one of the largest markets in the region with close to 660 outlets nationwide to date, with more slated to open this 2021. The company’s continued expansion and growing demand of Filipinos for McDonald’s globally iconic products like Big Mac and Fries and well-loved local favorites like Chicken McDo and McSpaghetti, has challenged AirAsia-Teleport to also strive to ‘deliver’.” ~Mr. Bernal, Teleport CountryErnest Head

Ordering, payment, and delivery tracking will be through McDonald’s channels, while AirAsia’s Teleport will ensure the safe, hot and fresh and on-time deliveries of meals from McDonald's stores right to the doorsteps of customers.

About Teleport

Founded in 2018, Teleport is a venture under airasia Digital, building out the cargo and logistics ambitions for AirAsia. Teleport is on a mission to enable everyone - from single merchants to the largest companies - to move goods and e-commerce anywhere in Southeast Asia and beyond. It should simply work, like magic.  For more information, please visit or our social media on Facebook, Twitter, Instagram, LinkedIn and YouTube.

About AirAsia

​AirAsia is a leading travel and financial platform company in Asia Pacific, providing air transport, travel and lifestyle services, as well as financial services. AirAsia started as a low-cost carrier with operations in Malaysia, Indonesia, Thailand, the Philippines and India, and has carried more than 600 million guests to over 150 destinations in its network across Asia, Australia, the Middle East and the US. Recognised for its world-class service, the airline has been named Skytrax World’s Best Low-Cost Airline 11 years in a row from 2009 to 2019 and World Travel Awards World's Leading Low-Cost Airline for seven consecutive years from 2013 to 2019. AirAsia has since embarked on a transformation journey to become more than just an airline, with the inclusion of hotels, holidays, activities and online shopping on its travel and lifestyle platform, integrated logistics through Teleport and digital financial services via its money app, BigPay. Follow AirAsia on Facebook (AirAsia), Twitter (@AirAsia), Instagram (@airasia), YouTube (AirAsia), Weibo (@亚航之家) and WeChat (亚洲航空).

About McDonald’s

McDonald’s Philippines is a 100% Filipino owned company. It’s master franchise holder, Dr. George T. Yang, opened the first McDonald’s store in Morayta, Manila in 1981. Since then, McDonald’s in the Philippines has been a strong and relevant player in the country’s quick service restaurant industry, having grown a store network of close to 660 across the country with multiple customer touch points such as McDelivery, Drive Thru and kiosks. McDonald’s Philippines also continues to elevate its community relevance through its charity of choice, Ronald McDonald House Charities. 

No comments:

Post a Comment