Manila Water replaces over 160,000 meters in 2025

“Rapid field response, active leak detection, and replacing meters remain essential to keeping water losses low and ensuring service reliability across the East Zone. These operational measures directly support the company’s commitment to maintaining efficiency and sustaining improvements in NRW performance.” ~Jeric Sevilla, Manila Water’s Corporate Communication Affairs Group Director

By end December 2025, Manila Water had replaced 168,806 water meters. This helped boost the company's efficiency measures by improving consumption accuracy and reduce water losses.

Due in part to the company's intensified efforts to replace meters and its typically prompt response to network leaks in the East Zone, Manila Water maintained low non-revenue water (NRW) levels in 2025.

The average for the entire year was 14.27 percent, with the water company's NRW in December being 13.55 percent. This result reflects the company's ongoing efforts to reduce both commercial and physical losses in the distribution network. 

This achievement is mostly due to the company's widespread implementation of its meter replacement program in 2025. By the end of December, Manila Water had replaced 168,806 water meters.

The meter replacement project, which reduces water losses and enhances consumption accuracy, strengthens the company's efficiency measures. These enhancements help ensure that clients receive accurate billing and support the company's aim to cut NRW sustainably.

The company's quick response to leaks is another crucial element in reducing actual water losses. Manila Water fixed all 26 reported pipe bursts in less than a day, maintaining an impeccable compliance record for December 2025. Over the course of the year, technicians prevented long-term losses and disruptions to network operations by fixing all 613 mainline bursts in less than a day.

Manila Water will continue to intensify its NRW reduction efforts in 2026 through district metering enhancements, network pressure control, continuous meter replacement, and heightened leak detection operations. These efforts are a component of the company's broader strategy to improve service continuity, secure water availability, and strengthen the East Zone water supply network's resilience.