On the latest spoofing incident using Globe sender ID

According to reports, Globe's sender ID was used to disseminate a malicious message that seemed to be directed at the president's family or other well-known political figures. 

Globe would like to make it clear that the aforementioned message is an example of spoofing, in which scammers use fictitious cell towers to send unauthorized SMS messages with a spoof sender ID to mobile users in a specific area. 

An international mobile subscriber identity (IMSI) catcher is a portable device used in spoofing that forces mobile users within a certain radius to downgrade their signal to 2G, the outdated cellular network technology for texting and voice calls.  Spoofing messages get past Globe's strict anti-fraud filters because they don't go through the cellular network. 

In order to stop a recurrence, Globe is looking into this incident and collaborating with the appropriate authorities and other partners. 

Additionally, Globe would like to remind its users to never interact with the senders of any suspicious text messages they may receive. 

Globe, a mobile network provider involved in public service, has no political affiliations and will never send political messages.  Rather, it is dedicated to collaborating with the government to accomplish common objectives, such as achieving inclusive connectivity and a prosperous and digitally enabled Philippines.

ABOUT GLOBE 

Globe Telecom, Inc. is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It offers innovative digital solutions in the areas of fintech, healthtech, adtech, climate tech, shared services and venture capital. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.

As power outages in multiple locations due to "Kristine," Globe gets ready for restoration efforts

“The majority of our network is operational despite the onslaught of Tropical Storm Kristine. Several sites are down in areas affected by commercial power loss, but our teams are ready to deploy for urgent restoration work once ground conditions allow these operations.” ~Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer

Globe provides connectivity support to affected communities

Commercial power failures caused by Tropical Storm Kristine have resulted in network outages in 21 provinces in Southern Luzon and Visayas, with Globe preparing to deploy teams for immediate restoration efforts once conditions improve.

Outages affected less than 13% of sites in Southern Luzon, but only about 7% in Visayas. Network and core services are operational in the majority of sites, and Globe assures customers that restoration efforts will be prioritized as soon as possible.

Call, text, and data services are currently affected by power outages in parts of the following provinces:

Region IV-A (CALABARZON)

●   Batangas
●   Cavite
●   Laguna
●   Quezon

Region IV-B (MIMAROPA)

●   Marinduque
●   Occidental Mindoro
●   Oriental Mindoro
●   Palawan
●   Romblon

Region V (Bicol Region)

●   Albay
●   Camarines Norte
●   Camarines Sur
●   Catanduanes
●   Masbate
●   Sorsogon

Region VIII (Eastern Visayas)

●   Biliran

●   Eastern Samar

●   Leyte

●   Northern Samar

●   Samar

●   Southern Leyte

Connectivity Support

Globe has provided connectivity support to customers in affected areas to assist them in dealing with the storm's aftermath. Globe Prepaid and TM customers will receive free unlimited calls and texts to all networks, as well as 100MB of data for all apps and sites and an additional 100MB for social media apps, valid for one day.

Eligible Globe At Home Prepaid WiFi users received free 5GB of data valid for three days, while GFiber Prepaid customers received a three-day promotion extension. In the meantime, Globe Postpaid and GFiber Postpaid customers have had their due dates extended.

Globe is ready to deploy Libreng Tawang, Libreng Charging and Libreng WiFi sites in severely hit areas to support critical relief and recovery efforts.

Globe also calls on its customers to support relief efforts by donating their Globe Rewards points via the GlobeOne app.

For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.

ABOUT GLOBE

Globe Telecom, Inc. is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It offers innovative digital solutions in the areas of fintech, healthtech, adtech, climate tech, shared services and venture capital. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.

Globe wins HR Asia Best Companies to Work For in Asia, PH Chapter

"This recognition from HR Asia is a validation of our ongoing efforts to create a workplace where innovation thrives, diversity is celebrated, and every employee feels valued. At Globe, we believe that by empowering our people, we can better serve our customers and contribute meaningfully to nation-building.” ~Renato Jiao, Chief Human Resource Officer

Globe’s HR team, led by Renato Jiao, Chief Human Resource Officer (leftmost), at the 2024 HR Asia Best Companies to Work (Philippines Chapter) awards night.

Globe has been named a winner of the prestigious HR Asia Best Companies to Work For in Asia, The Philippines Chapter (2024), marking the company's fourth consecutive year of recognition.

This recognition demonstrates Globe's unwavering commitment to workplace excellence and reflects the company's strong focus on employee well-being, which includes comprehensive wellness, learning, and growth programs that enable its employees to live their best lives.

The award was given at a gala dinner on August 16, 2024, at the Manila Marriott Hotel. Globe was represented by Renato Jiao, Chief Human Resource Officer, and Lynn Atanacio-Cano, Vice President of Total Rewards, Center of Excellence.

Globe's care extends beyond the workplace, with a strong commitment to sustainability and active nation-building initiatives. Its commitment to these causes is reflected in innovative customer programs that allow Globe employees to give back to the customers and communities they serve.

The company is also committed to diversity and inclusion, making sure that everyone is welcome. Globe provides gender and disability sensitivity training and values each employee's unique personality. This way, Globe emphasizes the value of unity and respect, reinforcing its commitment to a culture that values each individual's traditions, experiences, and preferences.

Globe continues to evolve and adapt to the changing needs of its employees and customers, and it remains committed to creating a work environment that promotes growth, innovation, and social responsibility.

To learn more about Globe, visit www.globe.com.ph.

ABOUT GLOBE

Globe Telecom, Inc. is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It offers innovative digital solutions in the areas of fintech, healthtech, adtech, climate tech, shared services and venture capital. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region.