The AMA Education System (AMAES) President, Engr. Arnel F. Hibo has filed a complaint with the Anti-Red Tape Authority (ARTA) against Chairperson Shirley C. Agrupis of the Commission on Higher Education (CHED) over CHED's ongoing failure to promptly respond to official requests and contacts.
AMAES, which operates a network of more than 150 schools nationwide, nearly half of which are run by franchisees, is overseen by AMA University, an independent institution with CHED accreditation.
The complaint, according to AMAES, was the result of what it called a "extremely urgent" situation brought on by the CHED's consecutive publication of two disparaging advisories, followed by a third advisory. According to AMAES, the warnings' unrestricted distribution damaged the university's reputation and produced confusion and anxiety among students, parents, and the institution's commercial partners, resulting in serious harm to the institution and its stakeholders.
In an effort to resolve the matter amicably, AMAES claimed to have sent formal letters to the CHED Chairperson on April 27, April 29, and May 8 requesting a clarifying discussion. According to the institution, the requests were meant to address concerns about the warnings, such as CHED's alleged refusal to give it due process.
AMAES argued that the monitoring visits that formed the basis for the CHED's findings were conducted during the peak of the outbreak, after the institution had fully switched to online learning activities.
AMAES claims that after more than two weeks of constant requests for dialogue, no response was received, which is why the ARTA complaint was submitted.
The CHED Chairperson was also criticized by AMAES for "a typical display of arrogance and indifference to stakeholders," which resulted in a breakdown in public service.
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